A real person who genuinely loves helping people with technology.
I'm Derek — a St. Louis native and IT Project Manager with 25+ years of experience in technology. By day I manage complex IT projects. On evenings and weekends I do something I find genuinely rewarding: helping real people in my community get more out of their technology without the frustration, the hold music, or the judgment.
I started Everyday Tech Help STL because I kept seeing friends, neighbors, and family members struggling with the same technology problems — and getting nowhere with big-box store support lines and offshore call centers. I knew I could do better. I could show up, speak plainly, and actually fix things.
No question is too small here. No problem is too embarrassing to ask about. I've been in technology long enough to know that the only difference between someone who "gets it" and someone who doesn't is whether someone took the time to explain it properly.
Because this isn't my primary career, I have the flexibility to keep my prices reasonable — and I wouldn't have it any other way. I do this because I genuinely enjoy helping people feel more comfortable and confident with technology.